Delivery Charges & Times
We aim to send out your order as soon as we possibly can, this is usually the next working day even for personalised items. Delivery times allow for both customising your item (where applicable) and postage times. We are proud to say that we use Royal Mail and all items are sent on a fully tracked service.
General delivery times
Standard UK delivery: £3.75 (5-7 working days after ordering)
Express UK Delivery: £6.95 (3-5working days after ordering)
European & Channel Islands Delivery: £11.50 (Times vary depending on country)
Rest of the World Delivery: £19.50 (Times vary depending on country.) Please note we do not ship to Canada and the US.
All products are sold on a Delivery Duty unpaid basis so please be aware that recipients for international deliveries may have to pay import duties and other taxes.
Please note items such as furniture, lighting, large toys and large fragile items can not be shipped outside of the UK or via express UK delivery.
Lead times on some items such as of furniture, are longer than the delivery times stated above. This is often stated on the product page.
Please contact us if you want to check delivery area or times for any product or request a bespoke shipping quote. Email email@example.com and we will be happy to advise.